WorksAutomotive retail
Automotive retail
DriveReach works the list.Dealers work the floor.
Dealerships lose leads in the hours between a form fill and a callback. DriveReach reaches every customer on the list by voicemail, text and email, answers the replies with AI, and books the appointment into the dealer’s CRM.
Voicemail9:02 AM
Ringless voicemail delivered
Text9:03 AM
Follow-up text sent
Alex replies9:14 AM
“Got your voicemail. Is the service special still on?”
AI reply9:14 AM
“It is, all month. I have Thursday at 9:30 or 2:00.”
Booked9:15 AM
Thursday at 2:00 PM, and sent to the dealer’s CRM
Product tour
Watch a lead list turn into booked appointments
The 73-second launch video: one campaign across voicemail, text and email, the AI answering and booking, and every booked lead landing in the dealer’s CRM.
The project
Why dealerships needed it, and what we built
The problem
A dealership’s lead list grows faster than its team can dial it. Callbacks get missed, and good leads go cold while they wait.
What we built
DriveReach runs the whole campaign. The dealership sends its customer list. DriveReach sends a ringless voicemail, a follow-up text and an email from the store’s own number and address, then keeps every reply in one inbox.
Where the AI stops
The AI answers texts in the store’s voice, offers real open times and books the visit. Pricing questions go straight to a person, and staff get an alert when a lead is hot. The AI starts the conversation. A salesperson still closes the deal.
Under the hood
Each dealership has its own users, phone numbers, sending address and reports, kept apart from every other store. Booked appointments go to the dealer’s CRM as leads, and opt-outs are honoured on every channel.
How it works
How a campaign runs
From the first voicemail to a lead in the dealer’s CRM. Staff step in when a customer is ready to talk to a person.
- Step 1
Reach
Ringless voicemail, text and email go out together, from the store’s own number and address.
- Voicemail
- Text
- Step 2
Reply
The AI answers texts in seconds, in the store’s voice. Pricing questions go straight to a person.
- AI replies
- One inbox
- Step 3
Book
The AI offers real open times and books the visit. Staff get an alert for every hot lead.
- Real open times
- Hot-lead alerts
- Step 4
Report
Every booked appointment goes to the dealer’s CRM as a lead, with results for each channel.
- CRM push
- Reports
Opt-outs and unsubscribes are honoured automatically, with CASL consent checks and US 10DLC registration built in.
Fully managed
The dealer sends the list.
DriveReach runs the campaign.
The DriveReach team sets up and runs every campaign, and the dealership sees the results as they come in.
DriveReach handles
- Campaign setup and scheduling
- Voicemail, text and email scripts
- Local numbers and a sending address
- Callbacks routed to the store’s switchboard
- Reports on every campaign
The dealer handles
- Sends the customer list
- Takes the calls and the appointments
See it live
The public site is at drivereach.app. Campaigns, conversations and the booking calendar sit behind the dealer login.
Visit drivereach.app